1. As our team of experts ensure that only qualitative products are packed it’s the responsibility of the end users to ascertain that the freightage received is without any vent or tear. If the package received is tattered or damaged kindly share a photograph of the same to our customer care team for necessary enactment.
2. Products damaged during transit will be replaced or refunded based on mutual understanding but the information need to be notified within 3 working days from the date of receiving the courier. You can email support@shaabee.com or whatsapp “9600000394” along with photos or video of the damaged consignment.
3. After the speculated days the consignment will be no longer eligible for refund.
4. Products damaged due to user interface will not be eligible for indemnification or replacement.
5. In the event of refund bank transfer would be processed within 6 working days.
6. Colour and size of the product might vary slightly from the website in such cases refund will not entertained hence kindly go through the product image and description before placing the order.
7. Refund policy is not eligible during offer periods